Tuesday, March 11, 2025

Optimizing the Patient Experience: A Team Approach Webinar Course
11:00 AM-2:00 PM
(Program# 25972-0311)
3 PMI CEU(s)



Where:
WEBINAR

WEBINAR, US

Fee:
$239 per person
Includes instructional materials

Seating is limited. Please register early!

Register:

Fax: 210-691-8972
Phone: 800-259-5562
Mail:

PRACTICE MANAGEMENT INSTITUTE
10223 MCALLISTER FWY, SUITE 104
SAN ANTONIO, TX 78216

Optimizing the Patient Experience: A Team Approach
Webinar Course

Promote patient engagement and healthy outcomes, and improve your bottom line. Clinical quality can depend highly on patient engagement. Current payment models offer incentives for providers and hospitals that are successful in engaging patients in their care. Satisfied and engaged patients are most likely to achieve better outcomes, which helps your office maximize payment incentives. Understand why team engagement is critical for the Quality Payment Program (QPP) and how the patient experience affects quality measures.

  • Review the impact of online ratings and measurement websites and know how to respond to negative reviews.
  • Create a patient survey and act on the results, understanding how they correlate with performance measures.
  • Understand the connection between quality measures and reporting outcomes and why team engagement is essential.
  • Establish and enforce patient discharge criteria and procedures.

 

 

PMI CEUs: PMI Certified Professionals will earn 3 PMI Continuing Education Units (CEUs) for attendance at this program. If you are seeking CEU credits for other certifications, contact your organization for preapproval and credit guidelines. A certificate of attendance will be provided for attendance at this program.