On-Demand Library

How It Works:

Choose from any of the Coding, Reimbursement, Compliance and Management topics listed by selecting "Buy". You will then be directed to the online order form. Once your purchase is complete you will receive the following items included with your order confirmation from the PMI Audio Learning Center:

After you have reviewed the materials and listened to the presentation, go to the Quiz Login Page to take the quiz using the code provided with your purchase confirmation.

You are given two attempts to score 80% or better on the quiz. Your score will be displayed at the conclusion of the quiz. If your grade is 80% or better, you will receive an email with a CEU confirmation**, suitable for inclusion with your certification renewal paperwork.

Listen	Program	Description	CEUs	Cost	Buy
	Auditing E/M Coding & Documentation	In an era of increased audit probability, it is wise to take a proactive stance. Ongoing scrutiny from the OIG, government-contracted and third-party auditors make practice self-checks more important than ever. Improving E/M audit proficiency reduces practice risk and promotes accurate claim submission. Recorded: 10/3/2024, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Endocrinology	Review correct coding for procedures of the thyroid and other endocrine glands and address common trouble spots and pain points for medical coders. Learn how to secure proper and legal reimbursement for incisions, exploration, excisions and biopsies of the pineal gland, pituitary gland, thymus, and adrenal glands. Recorded: 8/30/2024, presented by Audrey Coaxum	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Podiatry	Procedures and services related to the foot are very specific and can be quite confusing because of the medical necessity requirements and restrictions on the conditions that can be treated. This webinar will discuss these regulations and guidelines to offer a better understanding of when these services will be payable. Recorded: 5/2/2024, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	V24 to V28 - Making the Transition	The CMS-HCC model V28 is being phased in over a three-year period, with V24 fully phased out for 2025 dates of service. In addition to improving payment accuracy, the updated model is expected to reduce coding differences between Medicare Advantage plans and fee-for-service Medicare providers. Recorded: 3/21/2024, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Pain Management	This webinar will take each step of the patient’s journey in pain management from their first visit with their provider through the possible treatment options that they may receive, to ultimately helping them become pain free, or seeking more invasive treatment for the condition. Recorded: 2/22/2024, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	How to Properly Code Modifiers	Attend this 60 minute webinar session to understand the impact of specific modifiers on provider reimbursement and to gain clarity on when it is, and when it is not appropriate, to append a modifier. Recorded: 1/11/2024, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	The Fundamentals of Medical Coding	This webinar will build foundational skills for the beginner outpatient coder and serve as a refresher for more experienced coders seeking to continue on the path toward coding mastery. ICD-10-CM, CPT® and HCPCS Level II coding systems will be addressed. Instructor will focus on major concepts and common challenges in coding that are necessary to capture reimbursement for services rendered by health care professionals. Tips and tools will be shared to make you a more efficient, versatile, and accurate coder. Recorded: 5/11/2023, presented by Jenny Pauly	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Importance of Hierarchical Condition Category Coding	Improving accuracy of clinical documentation positively impacts Risk Adjustment Factor (RAF) scores and coding. This course will help your team ensure that consistent, accurate, and complete documentation processes are in place. Recorded: 3/29/2023, presented by Kem Toliver	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Mastering Modifier Usage	This course will benefit anyone who uses CPT codes - providers, billing staff, and managers will learn how to ensure modifiers are applied appropriately for maximum reimbursement and compliance. Participants in this session will learn/review correct modifier usage. Recorded: 12/20/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	E/M Coding and Documentation Updates for 2023	Attend this class for expert guidance on best practices for E/M coding in 2023. This is an information-rich session appropriate for anyone who uses Evaluation and Management codes. Providers, billing staff, and managers will find the information valuable as we navigate new E&M coding in 2023. Recorded: 12/1/2022, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding Cardiovascular System Procedures	The presenter will illustrate the complexities of coding and billing invasive and interventional surgical procedures on the heart/pericardium and on arteries/veins. Common invasive/noninvasive and diagnostic/therapeutic nonsurgical cardiovascular services and diagnostic studies will also be addressed. Recorded: 10/4/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	E/M Outpatient Coding Essentials	Attend this informative session for a review of the guidelines and the process of accurately determining the appropriate E/M code level for outpatient services. Recorded: 8/10/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Conquer Endocrinology Coding Challenges	Join this dynamic session to review correct coding of procedures of the thyroid and other endocrine glands and address common trouble spots and pain points for medical coders. Recorded: 4/27/2022, presented by Audrey Coaxum	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Digesting GI Coding for K00-K95	This session will cover current coding guidelines for the digestive system including the recent coding changes that impact billing for gastroenterology in 2022. Proper documentation is essential for correct code assignment and to demonstrate medical necessity to avoid claim rejections and denials. Recorded: 3/8/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	GI Coding Update	All you need to know about the coding changes for gastroenterology will be discussed in this webinar. Recorded: 2/17/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Hospital Coding	Libby Purser has prepared an informative 60-minute session that will guide you through the correct use of these codes. Recorded: 3/18/2021, presented by Libby Purser	1	119.00

Management

Listen	Program	Description	CEUs	Price	Buy
	Managing Your Practice - A Comprehensive Approach	As healthcare has evolved, so has the role of the medical practice manager. Clinical advancements in the delivery of medicine have been accompanied by complex governmental control, third-party changes, and general management issues. Understanding and effectively addressing these elements and developing the skills required for successful leadership is essential. Recorded: 6/21/2024, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Leading Teams in an Era of Burnout	Leave this session better equipped to recognize and prevent burnout. Help break the culture of silence and actively support the well-being of your healthcare team. Gain confidence about engaging your team in conversations around burnout and empowering them to effectively respond to increased demands. Recorded: 3/26/2024, presented by Katie Lawrence	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Understand the Signing of the Medicare Contract for Physicians	In this program, Ms. Collins will not have enough time to review the entire enrollment application but will instead focus specifically on a few key sections - Certification Statement, Final Adverse Legal Actions and the time period it can impact, Exclusion from the Medicare program and penalties for falsifying information on the application. Recorded: 12/7/2023, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Healthcare Quality Improvement	Attend this session to learn about healthcare quality improvement and gain insight on how to maximize the opportunities to benefit your healthcare practice. The presenter, Jan Hailey, has had firsthand success in implementing value-based care in organizations and the revenue they received from these efforts was significant. Recorded: 10/26/2023, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Leveraging Value-Based Care in Your Practice	The presenter, Jan Hailey, has had firsthand success in implementing value-based care in organizations and the revenue they received from these efforts was significant. Attend this session to learn important details on updates to the Quality Payment Program for 2023 and gain insight on how to maximize the opportunities provided by the QPP to benefit your healthcare practice. Recorded: 1/31/2023, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Practice Finance for the Non-Financial Medical Office Professional	Get everyone on your team in sync about financial goals, challenges and work toward a more profitable bottom line. Healthcare consultant Maxine Collins has prepared a fast-paced 60-minute session that will benefit Physicians, Advanced Practitioners, Administrators, Office Managers, Billers and Collectors, and other key stakeholders. Learn the language of finance and chat your questions during this interactive session. Recorded: 1/24/2023, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Motivate Staff and Increase Team Engagement	Anyone in a medical office management role is encouraged to attend this information-rich session that will go beyond the surface of best practices for engaging employees. Participants will dive into key motivators that cultivate an engaged team based on research specific to healthcare organizations. Recorded: 12/6/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Practical Strategies for Improving Patient Satisfaction	This webinar will help get your front desk, billing staff, clinical staff, providers, and everyone on your team in sync with what drives patient satisfaction, and how each staff member serves a role in maintaining patient loyalty and increasing patient experience. Recorded: 11/29/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Payer Denial and Appeal Management	Promoting ongoing education is a win-win for the staff and your practice. Completing this course will help build an attentive, competent and productive team trained to deal with denials and rejections, and reduce errors that could make your office vulnerable to fraud and abuse. Recorded: 11/11/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Perform Skill Gap Assessments	Regardless of which positions your staff has previously held or how long they have been working in the practice, it is beneficial to perform skills gap assessments to ensure a comprehensive understanding of their roles and responsibilities, as well as the impact of their actions. Recorded: 11/9/2022, presented by Shawntea Gordon and Kem Tolliver	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Care Management - The Sweet Spot for Patients and Practices	Attend this session to learn how to implement care management services and engage your patients in the management of chronic disease(s). Jan Hailey will provide a definitive explanation of these services and teach you how to bill them correctly. Recorded: 6/29/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	No Surprises Act - Considerations for Providers	This session will benefit medical office managers who are still navigating through the surprise billing guidelines that went into effect earlier this year. Recorded: 6/23/2022, presented by Heidi Kocher	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Critical and Compliant Employee Documentation Skills	This important session will answer your questions and provide the How, What, When, Where, and Why’s. Learn "best practices" for when you should document, what details to capture, and the reasons for doing it. Recorded: 6/7/2022, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Effectively Manage Burnout	Attend this session to help break the culture of silence and actively support the well-being of your healthcare team. Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed to improve the work environment for all medical practice professionals. Recorded: 2/16/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Cultivating Leadership in the Medical Practice	Join Sharon Turner for an enthusiastic discussion on navigating these challenges while actively cultivating effective and ethical practice leaders. The cultivation of leadership competencies is essential for sustaining a thriving practice, retaining an engaged team, and consistently providing quality patient care. Recorded: 1/28/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Increasing Employee Engagement in Your Practice	Are your actions with staff supporting an environment where team members are engaged and feel valued? There’s no time like the present to rally your team together and demonstrate your gratitude for all that they do! Join in this important, timely discussion and learn practical methods for keeping your employees motivated. Recorded: 12/7/2021, presented by Bettinna Signori and Jason Lockard	1	119.00

Reimbursement

Listen	Program	Description	CEUs	Price	Buy
	Billing for PT & OT Services	Stay on top of the latest changes and avoid common therapy services errors. Ensure that your therapy providers are informed and meeting current medical necessity, documentation, and coding requirements. Understand the correct use of timed and untimed codes and learn the new way in which caregiver training is reported in 2024. Recorded: 6/26/2024, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Fracture Care Coding and Billing	Review details on modifier usage for fracture treatment as well as the proper ICD-10-CM coding to include assigning the 7th character for traumatic fractures. The instructor will inform you of current trends for proper reimbursement. There are circumstances when multiple forms of treatment are needed with special rules and guidelines. Learn about the variety of grafting that can be performed with fractures and when it can be reported. Included also in this live webinar program will be a discussion regarding policies and guidelines on fracture care with examples from specific insurance carriers. Recorded: 5/30/2024, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Medicare Reimbursement Hot Topics	Review updates to the Medicare Annual Wellness Visit (AWV) and ensure your providers are not missing opportunities to receive optimal reimbursement for services rendered. Recorded: 4/17/2024, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Recruiting and Retaining High-Performing Employees	Practice leaders will walk away with a greater confidence in their own ability to create a thriving culture as well as a toolkit to bring these synergies to their teams. Recorded: 1/23/2024, presented by Katie Lawrence	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Welcome to Risk Adjustment	Attend this session to learn about Risk Adjustment, review medical coding guidelines and related regulations, and understand reimbursement, diagnosis impact, risk tables, and mapping of code sets. The instructor will provide you with up-to-date instruction designed to increase your understanding and provide you with a greater understanding of the methodology behind HCCs. Recorded: 1/17/2024, presented by Makema Massey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Improve your RCM Reporting & Analytical Skills	Revenue cycle management reporting is far-reaching in a medical office, and best managed within an organized, sustainable process. This session proposes a methodology using KPIs, reporting, and management based on the areas/types, steps, and activities. Instructor Kem Tolliver will provide the framework you need to successfully report, analyze, and better manage your revenue cycle. Recorded: 11/29/2023, presented by Kem Toliver	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Essentials of Health Insurance for Medical Practices	Whether you are working with government, commercial insurance carriers or managed care organizations, claims must be 100% accurate to be successfully processed and reimbursed. A high rate of clean claim submissions saves time, dollars, and frustration. This fast-paced overview of medical insurance and claim guidelines will teach a novice employee about plan types, guidelines, and steps to ensure proper reimbursement. Recorded: 7/12/2023, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Tips and Techniques for Managing Denials	Learn how to efficiently manage claim denials. Join revenue cycle management expert, Taya Gordon, for this dynamic presentation and receive tips for improving the denial management workflow in your practice. Recorded: 5/23/2023, presented by Taya Gordon	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Compliance 101: Understanding Oversight Entities	https://bigfatcc.us.com https://briansclubs.cm https://briansclub.us.com https://yalelogde.at Recorded: 5/16/2023, presented by Kem Toliver	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Deciphering an Operative Report	The operative report is the legal account of the procedure(s) performed in a medical surgery. It provides critical details for proper billing and supports medical necessity. Recorded: 4/4/2023, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Mastering Telehealth for Optimal Reimbursement	Make sure you’re up to date on the rules and limitations for reimbursement. Join Jan Hailey for this important webinar program to ensure your providers are properly reimbursed for telehealth services. Recorded: 3/21/2023, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Maxine Collins on Navigating Out of Network Billing Challenges	This live 60-minute session presented by reimbursement expert Maxine Collins will explain the terminology and processing of billing OON claims. Recorded: 3/14/2023, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Understanding Payer Reimbursement Guidelines	This session will cover oversight bodies, relevant legislation, and policies that govern medical office reimbursement. Instructor Taya Gordon is a healthcare management consultant well-versed in practice management and healthcare quality improvement. Recorded: 3/9/2023, presented by Taya Gordon	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	The Influence of Patient Experience on Provider Reimbursement	Presenter Jan Hailey is the former Director of Quality who has demonstrated a significant level of success and ensured her providers gained every dollar rightfully due them. She will teach participants how to maximize the opportunities that patient survey results provide your practice. Gain new insights into the value of service recovery in healthcare. Recorded: 10/18/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Master Advanced Practice Provider Billing	Receive expert guidance on documentation requirements needed to support claims, cross-checking and code selection, and how to avoid under-coding. Recorded: 8/23/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Successful Patient Collections	Improve your practice’s collection efforts with this comprehensive look at proven strategies that improve collection efforts. Today’s high deductible health plans and skyrocketing out-of-pocket cost for patients makes this process even more important. Linda D’Spain will lead you through a review of the best practices of patient collections to set your practice up for long-term success. Recorded: 3/1/2022, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Why Quality Documentation Matters	Attend this important webinar to learn how to address and correct the top root causes identified for inadequate documentation. Recorded: 12/16/2021, presented by Jan Hailey	1	119.00

Compliance

Listen	Program	Description	CEUs	Price	Buy
	Key Compliance Concerns for Healthcare Practices	Healthcare providers and practice leaders must be proactive in protecting the organization. It can be challenging to keep up with ever-changing state and federal standards and guidelines. However, lack of knowledge is not a valid defense when facing a non-compliance charge. Identifying risk areas and proactively addressing them will help you cultivate a culture of compliance that minimizes the risks of non-compliance and preserves quality of care and ethical business conduct in your healthcare practice. Recorded: 8/20/2024, presented by Jan Hailey	1	119.00

Please note that these audio conferences were recorded live and may include some imperfections in the audio recording.

CEUs earned from Management Track audio sessions may only be applied to the Certified Medical Office Manager (CMOM) certification. All other tracks apply to all 3 PMI certifications.