Regina Mixon Bates has over 34 years of healthcare experience with 20+ years as a public speaker. She is the CEO of The Physician Practice S.O.S. Group®, a healthcare consulting and educational firm. Through Regina’s leadership, the company has helped healthcare providers across the country streamline their business processes, improve practice operations and keep current with the ever-changing state and federal compliance guidelines. She leads a team of award-winning professionals who provide customized training for healthcare organizations corporations, small businesses, non-profits, higher education, and professional associations. Through transformation training, she use innovative techniques to ensure attendees leave training informed and inspired, and ready to act. She is the host of Fix My Practice TV and the author of her non-fiction book Against the Odds - A Story of Assurance, Strength, Love, and Hope.