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About this program

Back by popular demand – join us for this rebroadcast of a PMI favorite

A medical practice leader's success is shaped by his/her ability to influence and manage stakeholder relationships. Posturing with patients, providers, hospital systems, payers, vendors, involves empathy, trust-building, definitive decision-making, mentoring, and a shared expectation approach to management. All leaders can adopt and practice these important skills.

Join us for a unique healthcare leadership training session with healthcare leader Kem Tolliver as she goes through strategic techniques that will help you successfully manage your professional relationships in a diverse healthcare ecosystem. She will cover workforce trends and why they are changing, how to gauge your staff's success, and more.

  • Adopt a "shared expectations" approach for more impactful leadership
  • Reinforce mutual goals and expectation for your team and other stakeholders
  • Create mentoring opportunities that bring out the best in your team
  • Build trust and honesty to foster a culture that encourages employee loyalty
  • Seek out and share successes and wins to keep morale in check
  • Address problems decisively and directly
  • Optimize resources